FAQ

Click here =>  StreamSmart-Tv Forum to sign up and access the forum for any questions regarding your StreamSmart box.

HAVE QUESTION? NEED HELP? We now have a Facebook group for support, 

Click here =>https://www.facebook.com/groups/streamsmart/

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FREQUENTLY ASKED QUESTIONS

Am I able to download?

• We Do NOT support any Downloading!


How many TV's will StreamSmart work on?

•   Each receiver works with one TV at a time but the unit is so small it can easily be moved into other rooms. 


Where Can I use my StreamSmart TV Box?

•  StreamSmart works worldwide wherever internet is available.


Does StreamSmart work with a hotspot?

•  Yes StreamSmart does work with hotspots. Try it next time you are camping.


Is StreamSmart safe to use?

•  Yes most definitely. Streaming media is the ability to view content that already exists on the Internet. Many people get confused between downloading, which is illegal depending on licensing, uploading copyright material, which is illegal without licensing, and copying or selling material which is illegal. However, streaming and watching without downloading is legal. StreamSmart does not download, upload, copy, or store any Media. In fact it has no connection or association with the websites that host or store any media content. StreamSmart simply provides the navigation to connect with the websites and temporarily streams the data. The Data, Movie, or TV shows, passes through your Internet cables, through StreamSmart to your TV is watched by you but it is never stored, copied, or retained.


How do I watch 3D movies on StreamSmart?

•  Choose a movie from any 3D playlist. Click the movie. When the movie starts it will be in some sort of split screen.

•  Push 3D button on your TV remote

•  Match the split screen with the image on your screen. Either stacked vertically or horizontally.

•  Push ok and put your 3D glasses on and enjoy the movie

* Projector's you may need your manufacturer approved glasses to watch any video in 3D


Should I use WiFi or a Cable to connect my StreamSmart?

•  If Ethernet is available try running speed test on the StreamSmart box using Ethernet and Wireless and select the one that has the best speed.


Can I watch Netflix exclusive shows on StreamSmart?

•  Yes. If it’s aired somewhere you can watch it on StreamSmart.


Should I cancel my existing Satellite or cable TV Provider?

•  That is entirely up to you. Your StreamSmart can provide all the same viewing material and much more, but requires a different viewing habit that network viewing provides. You can easily cut them back to the very basic service, everything else can be viewed on your StreamSmart as long as you have a good quality broadband Internet connections.


How do I exit an add-on and get back to the KODI main screen?

•  Click the search button on your remote to bring up the KODI home screen


Should I turn my box off or leave it on all the time?

•  This is a user preference.   Each has its pros and cons, there is no right answer.  If you leave your box on all the time, its good practice to click the red KODI button on your remote twice to refresh KODI before using it for the day.